Privacy Policy

Last updated: November 21, 2025

Introduction

Widget-Chat ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI chatbot service.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide, including:

  • Name and email address
  • Company name and business information
  • Payment information (processed securely through third-party providers)
  • Communication preferences

Usage Data

We automatically collect information about your interaction with our service:

  • Chat conversations and messages
  • Device information and browser type
  • IP address and location data
  • Usage patterns and analytics

How We Use Your Information

We use the collected information for:

  • Providing and improving our chatbot service
  • Training and optimizing AI models
  • Processing payments and managing subscriptions
  • Sending service updates and marketing communications (with consent)
  • Analyzing usage patterns and generating insights
  • Ensuring security and preventing fraud

Data Sharing and Disclosure

We do not sell your personal information. We may share data with:

  • Service providers who assist in operations (hosting, analytics, payment processing)
  • Law enforcement when required by legal obligations
  • Business partners with your explicit consent

Data Security

We implement industry-standard security measures to protect your data, including encryption, secure servers, and regular security audits. However, no method of transmission over the internet is 100% secure.

Your Rights

You have the right to:

  • Access your personal data
  • Request correction of inaccurate information
  • Request deletion of your data
  • Opt-out of marketing communications
  • Export your data in a portable format

Cookies and Tracking

We use cookies and similar tracking technologies to enhance user experience, analyze usage, and deliver personalized content. You can control cookie preferences through your browser settings.

Data Retention

We retain your information for as long as necessary to provide services, comply with legal obligations, and resolve disputes. Chat history may be retained for service improvement unless you request deletion.

Children's Privacy

Our service is not intended for users under 13 years of age. We do not knowingly collect information from children under 13.

International Data Transfers

Your information may be transferred and processed in countries other than your own. We ensure appropriate safeguards are in place for international transfers.

Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes via email or through our service.

Contact Us

If you have questions about this Privacy Policy, please contact us at:
Email: privacy@widget-chat.com