Frequently Asked Questions
Everything you need to know about Widget-Chat. Can't find what you're looking for? Contact our support team.
Widget-Chat is a powerful Flutter-based chatbot widget that enables businesses to add AI-powered customer support to their mobile and web applications. With just a few lines of code, you can integrate a fully customizable chat interface that provides instant, intelligent responses to your users.
Widget-Chat works by providing a Flutter SDK that you integrate into your app. Once integrated, it connects to our AI backend services using your project secret key. The widget handles all the UI, animations, and communication, while our servers process the conversations using advanced AI models to provide relevant responses.
Widget-Chat supports all major platforms including iOS, Android, Web, Windows, macOS, and Linux. Our Flutter-based solution ensures consistent behavior and appearance across all platforms, with responsive design that adapts to different screen sizes.
Yes, security is our top priority. All communications are encrypted using industry-standard protocols. Your project secret keys are securely stored and never exposed in client code. We comply with GDPR and other data protection regulations, and you maintain full ownership of your conversation data.
Integration is simple:
1. Add
2. Import the package:
3. Add the ChatWidget to your app with your project credentials
4. Customize the appearance and behavior as needed
The entire process typically takes less than 10 minutes.
1. Add
flutter_bot: ^0.0.3 to your pubspec.yaml2. Import the package:
import 'package:flutter_bot/flutter_bot.dart';3. Add the ChatWidget to your app with your project credentials
4. Customize the appearance and behavior as needed
The entire process typically takes less than 10 minutes.
Absolutely! Widget-Chat offers extensive customization options including custom colors, fonts, FAB button styles, icons, avatar images, welcome messages, and more. You can match the chat interface perfectly with your brand identity using our configuration options.
Widget-Chat uses state-of-the-art language models optimized for customer support conversations. We continuously update our models to provide the best possible responses. The AI can be customized with your specific system instructions to align with your business needs and tone of voice.
Widget-Chat requires an internet connection to communicate with our AI servers and provide intelligent responses. However, the UI remains responsive offline, and messages are queued and sent once connectivity is restored.
Widget-Chat uses a simple user ID system. You provide a unique identifier for each user when initializing the widget. This allows you to maintain conversation history and provide personalized experiences while keeping your authentication system separate.
We offer flexible pricing plans starting from $29/month for small businesses up to custom enterprise solutions. Each plan includes a set number of conversations, with the ability to scale as you grow. Visit our pricing page for detailed information.
Yes! We offer a 14-day free trial with full access to all features. No credit card required. This gives you plenty of time to integrate Widget-Chat and see how it improves your customer support.
A conversation is counted as a unique user session. Multiple messages within the same session count as one conversation. Sessions timeout after 30 minutes of inactivity. This generous counting method ensures you get maximum value from your plan.
Yes, you can upgrade or downgrade your plan at any time. When upgrading, you'll have immediate access to the new features. When downgrading, the change takes effect at the next billing cycle.
Basic integration typically takes 10-15 minutes. This includes adding the dependency, inserting the widget, and configuring your project credentials. Advanced customization may take additional time depending on your requirements.
Yes! While Widget-Chat works standalone, you can integrate it with your backend systems through webhooks and APIs. This allows you to sync conversation data, trigger custom actions, and integrate with your CRM or support systems.
Yes, we provide migration assistance for customers switching from other chat solutions. Our team can help you migrate conversation history, user data, and ensure a smooth transition with minimal disruption to your users.
Widget-Chat is designed to be compatible with most Flutter packages. It uses standard Flutter widgets and follows best practices to avoid conflicts. If you encounter any compatibility issues, our support team is here to help.
Yes! Depending on your plan, you can use Widget-Chat across multiple applications. Each app gets its own project credentials, allowing you to manage them separately while using a single account.
Still have questions?
Our team is here to help. Get in touch and we'll respond as soon as possible.
